Kiana Brooks
Patient Care Technician
Delivering patient care that is both clinically competent and deeply human.
Creating Calmness, Safety & Dignity
My Mission
To deliver patient care that is both clinically competent and deeply human. Patients instinctively trust me because I lead with empathy, presence, and accountability.
Experienced in Phlebotomy, EKGs, Mental Health, and clinical care, with strong clerical, documentation, and customer service skills developed through business ownership. I learn quickly, work independently, and consistently elevate patient experience and team performance.
Empathetic Care
Leading with compassion and presence in every patient interaction
Clinical Excellence
Certified in Phlebotomy, EKG, CNA with extensive clinical training
Leadership
Founded a tax business serving 1,700+ clients with 112 team members
Continuous Learning
Pursuing Biomedical Engineering while excelling in patient care
Professional Journey
Nurse Assistant
Titus Regional Medical Center
- Deliver specialized care in high-acuity behavioral health environment
- Implement behavior management plans and crisis intervention protocols
- Monitor vital signs and conduct comprehensive patient assessments with meticulous documentation in EHR
- Perform mandated 15-minute safety checks utilizing de-escalation techniques
Home Health Aide
Elara Caring
- Provide comprehensive in-home care for patient with Parkinson's Disease
- Coordinate care with family members and healthcare providers
- Conduct continuous observation and report changes in patient's physical, cognitive, and emotional status
- Prepare specialized meals accommodating swallowing difficulties
Owner & Operator
Recalibration Celebration LLC (Tax Service Bureau)
- Founded and operate successful tax preparation business serving 1,700+ clients
- Manage all business operations including client acquisition, retention, and compliance
- Maintain expert knowledge of IRS regulations and tax codes
- Trained and mentored a team of 112 tax preparers nationally
Clinical Rotations & Training@ Titus Regional Medical Center
Postpartum
Maternal and neonatal care, breastfeeding education
ICU
Advanced patient assessment, hemodynamic monitoring, cardiac rhythm interpretation
Emergency Room
Rapid assessment, trauma management, ACL situations
Ortho/Rehab
Post-operative care, mobility devices, PT/OT collaboration
Medical-Surgical
Wound care, IV therapy, discharge planning
Laboratory
Venipuncture, capillary draws, specimen handling
Academic Foundation
Education
Biomedical Engineering AS
Dallas College
65% Completed as of Jan 2026
Patient Care Technology Program
Northeast Texas Community College
Accounting Clerk Certificate
Dallas College
Accounting Assistant Certificate
Dallas College
Certifications
Certified Nursing Assistant (CNA)
HealthcarePhlebotomy Technician (CPT)
HealthcareEKG Technician (CET)
HealthcarePatient Care Technician (CPT-A)
HealthcareAccounting Assistant
BusinessAccounting Clerk
BusinessQuickBooks Certified User
BusinessBloomberg Market Concepts
BusinessSkills & Expertise
Clinical Excellence
- Patient Care & Assessment
- Vital Signs Monitoring
- Phlebotomy/Venipuncture
- EKG Administration
- Crisis Intervention
- Wound Care
- +2 more
Specialized Care
- Behavioral Health
- Mental Health Support
- Geriatric Care
- Parkinson's Disease
- Dementia/Alzheimer Care
- Palliative Care
- +2 more
Leadership
- Business Operations
- Client Management
- Team Coordination
- Revenue Generation
- Quality Assurance
- Patient Advocacy
- +2 more
Technical
- Epic
- MEDITECH
- EMR/EHR Systems
- PointClickCare
- Microsoft Office
- Adobe Apps
- +2 more
What People Say
"Kiana has an extraordinary ability to connect with patients. Her calm presence and genuine care create an environment where patients feel truly safe and respected."
Healthcare Supervisor
Clinical Leadership
"Her attention to detail in documentation and patient assessment is impeccable. She consistently goes above and beyond to ensure quality care."
Nursing Colleague
Medical-Surgical Unit
"Working with Kiana on my father's care has been a blessing. She treats him with such dignity and keeps us informed every step of the way."
Patient Family Member
Home Health Client
Let's Connect
Ready to discuss opportunities or collaborations? I'd love to hear from you.
Contact Information
Feel free to reach out through any of these channels. I typically respond within 24 hours.
Phone
+1 (505) 518-6516Website
www.KianaForHealthcare.comLocation
Texas, United States